Returns & Refunds
Your satisfaction matters to us. Because contact lenses and lens care products are personal health and hygiene items, the following applies:
- Unopened, sealed products may be returned within 7 days of delivery if they are in original, undamaged packaging.
- Opened lenses or solutions cannot be returned for hygiene and safety reasons, unless the item is defective or incorrect.
- Wrong or damaged item? Contact us within 48 hours of delivery on WhatsApp at +91 96438 68569 and we'll make it right — replacement or refund.
Approved refunds are processed to your original payment method. To start a return, message us on WhatsApp at +91 96438 68569.